Everyday, all day, we deal with patients. Some are easy, some are grumpy and some just are downright difficult. In our patient communication series we continue discussing how to effectively talk to the patient.
In these videos I discuss:
What do you say to a patient who has an apical lesion but doesn’t have any pain and does not want treatment? Try this little trick and see what happens.
What do you say to a patient regarding the success rate of endodontic treatment? Clear communication can alleviate later problems if the endodontic treatment fails.