Root Canal Academy is launching a new content series on ‘Patient Communications,’ which is a response to the numerous questions that I am getting about the topic directly, or questions that point to the effectiveness of patient communications. It is clear that the topic warrants a special series.
Managing patient expectations prior to starting the root canal treatment is vital to preventing miscommunication and possibly angry patients. Patient expectations are formed by HOW YOU SAY WHAT YOU SAY. When you link your treatment procedures with your communications, and state your recommendations confidently, patients are inclined to feel satisfied. Happy patients tend to be much more enjoyable and they also pay.
I hope you enjoy this first discussion about ‘how you communicate,’ and see how it can greatly influence the success of your treatment.
Please ask any questions or give me comments,